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Customer Services
Chillicothe Municipal Utilities provides the community with electric,
water, waste water, refuse, and Internet services.
Connection Services
Disconnecting Services
Billing Procedures
CMU customers are billed monthly, There are three billing cycles, and the
date for your meter reading and billing is determined by where you live.
When the meter reader comes by your house, he or she enters your reading
into
his "Itron," or hand-held computer. The charges for your electric consumption
are based on this reading. Also included on your bill are charges for water consumption,
wastewater disposal, refuse collection, and Internet (if applicable). The water
and wastewater charges are based on usage and the refuse service is a flat fee.
Your bill is printed and mailed to the address you have given us. If there is
an error in this address, please let us know so that we may get it corrected.
Your bill is due approximately 20 days from the billing date. Payment may be
made by mailing it to P.O. Box 140, Chillicothe, Missouri 64601, by taking it
to the Utilities Office, or by depositing it in the drop box on the north side
of the building or in the mail slot on the front of the building.
Credit and Collection Policies
Insufficient Funds Checks
Illegal Use of Services
Termination of Services
Right of Access
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