Customer Services



Chillicothe Municipal Utilities provides the community with electric, water, waste water, refuse, and Internet services.

  • Connection Services

  • Disconnecting Services

  • Billing Procedures

  • Credit and Collection Policies

    CMU customers have approximately 20 days to pay their utility bill before they become delinquent. In order to insure a favorable credit rating and not risk your service being disconnected, your utility bills should be kept current. After 20 days, a delinquent notice will be sent. Collections will start three working days later. This means if your bill is not paid by then, you will need to call our office to make special arrangements or utility services will be turned off.

  • Insufficient Funds Checks

  • Illegal Use of Services

  • Termination of Services

  • Right of Access








  • Revised March 31, 2005