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Customer Services
Chillicothe Municipal Utilities provides the community with electric,
water, waste water, refuse, and Internet services.
Connection Services
Disconnecting Services
Billing Procedures
Credit and Collection Policies
Insufficient Funds Checks
Illegal Use of Services
Termination of Services
Right of Access
In order to provide the best possible utility
service to our customers, CMU requires access to your premises
at all reasonable times for the purpose of:
- Reading Meters
- Examining, testing, and changing or moving
any CMU equipment
- Making a connected load count
- Measuring the customer's maximum demand
- Turning on, off, or disconnecting a service
or meter
- Inspecting for cross connections
Refusal to grant this access for these purposes can result in service
termination. CMU employees carry an identification card with a picture.
If you have doubts whether a person is a CMU employee, please ask to
see their identification.
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